Effective Customer Service Scenarios for Call Center Training | BPO Industry
8:44
Effective Customer Service Scenarios for Call Center Training | BPO Industry
12.8K viewsSep 12, 2023
YouTubeSingle Step English
WebEx Contact Center Expert Training Overview of Cisco WebEx CC Architecture and Connectivity
20:16
WebEx Contact Center Expert Training Overview of Cisco WebEx CC Architecture and Connectivity
10.5K viewsJan 19, 2024
YouTubeVoiceBootcamp LLC
Active Listening: The 4 Pillars of Call Center Excellence (Training)
10:57
Active Listening: The 4 Pillars of Call Center Excellence (Training)
3.4K views3 months ago
YouTubeFoundever Life
CALL CENTER TRAINING WITH REAL CALLS
8:54
CALL CENTER TRAINING WITH REAL CALLS
38.8K views9 months ago
YouTubeHamza Awan
Genesys Contact Center Training Video - Lab 4 Managing Roles and Permission for Users in Genesys
7:06
Genesys Contact Center Training Video - Lab 4 Managing Roles and Permission for Users in Genesys
5.1K viewsJan 19, 2024
YouTubeVoiceBootcamp LLC
Improving Customer Service Skills: Call Center Training Mock Call for a Life Insurance Company
8:07
Improving Customer Service Skills: Call Center Training Mock Call for a Life Insurance Company
20.3K viewsMar 2, 2023
YouTubeSingle Step English
Call Center Training With Live Calls | Closing Sales
11:42
Call Center Training With Live Calls | Closing Sales
7.4K views8 months ago
YouTubeHamza Awan
8:51
Call Center Training With Real Calls
3.7K views7 months ago
YouTubeHamza Awan
7:31
Mental Health: 7 Call Center Techniques That Work
2.7K views9 months ago
YouTubeFoundever Life
12:17
Call Center Training: What to Expect
145.2K viewsMar 16, 2018
YouTubeRea Ninja
3:53
Call Center Training | Handling Difficult Phone Calls
542 views2 months ago
YouTubeBusiness Training Media
8:54
Call Center Training: How to Take Calls & Close More Sales
11.2K views9 months ago
YouTubeHamza Awan
22:33
Learn Dynamics 365 Contact Center | Omnichannel Voice, Routing & Agent Experience
1.4K views4 months ago
YouTubeVictor Oguche
5:23
Handling Healthcare Calls | Online Call Center Soft Skills Part 40
1.3K views9 months ago
YouTubeBenchmarkPortal
1:16:21
B2 English Empathy & Active Listening for Customer Service | Live Call Center Training
690 views3 months ago
YouTubeCall Center Academy
3:29
Top Contact Center Agent Coaching Strategies for Business Success
255 viewsSep 24, 2024
YouTubeNextiva
0:48
Did you catch that address | Call Center Listening Challenge #callcentertraining #test
996 viewsMay 2, 2025
YouTubeNesting ACC
0:24
Mastering Call Control Techniques - call center agent training tips #professionaldevelopment
2.1K viewsDec 23, 2024
YouTubeTrainingCourseMaterial
22:11
B2 English Call Center Training • Communicating Proactive Steps to Customers
7.5K viewsSep 8, 2024
YouTubeCall Center Academy
0:31
What Your Supervisor Can Actually Do During Your Call #callcenter #training
83.7K views3 months ago
YouTubeMightyCall
5:06
Controlling Difficult Customers: Mastering Call Center Role Play Customer Service Skills
14.4K viewsOct 5, 2024
YouTubeSingle Step English
11:51
🚀 Mastering Call Center Small Talk & Upselling | Call Center English Role-Play
13.4K viewsMar 15, 2025
YouTubeSingle Step English
2:22
C1 English Listening Practice for Call Centers - Delivery Issues #listening #callcentertraining
1.2K viewsFeb 5, 2025
YouTubeCall Center Academy
33:01
🎙️ Podcast Episode 16: Mock Calls for Empathy Call Center Training
35.4K viewsJul 12, 2024
YouTubeCall Center Academy
9:09
Difficult Calls Don't Have to Destroy Your Day Anymore | Call Center Training
7.7K views11 months ago
YouTubeFoundever Life
7:53
7 Step Call Flow Strategy for Contact Centers
9.4K viewsJun 7, 2024
YouTubeMyra Golden
7:44
Boost your call center performance with these metrics
4.2K views10 months ago
YouTubeFoundever Life
2:31
Webex Contact Center - Supervisor - Using Call Recording
2K viewsFeb 19, 2025
YouTubeWebex
14:38
🎭 Roleplaying Empathy in Call Center with Difficult Scenarios 🎭
2.2K viewsAug 26, 2024
YouTubeCall Center Academy
See more
Static thumbnail place holder