A recent report found that Singaporeans spent more than 30 million hours on hold with customer service last year. With banks ...

MIT study examines the performance impact of AI combined with humans that provide insights with implications for the future ...

(Illustration: CNA/Rafa Estrada ... In the event of a spike in customers’ calls, the bank’s head of group technology and ...

How can artists use their existing skills in this new medium and what opportunities lie ahead in the virtual worlds being ...

An analysis looking at the hand bones of australopithecines, apes and humans reveals that tool use likely evolved before the ...

Looking ahead, he aims to continue inspiring individuals seeking to understand and refine human-technology interaction. Dr.

particularly in light of long-term uncertainties and complex interactions between AI and society. "Understanding the risks of ...

Here’s how analyzing server access logs can help you gain insights into bot activity, crawl efficiency and more for advanced ...

Suno AI has tackled this challenge head-on with its new “Persona” feature in its generative music production tool, an addition that has sparked excitement among a new generation of artists. Personas ...

AI chatbots are reshaping deicision-making and actions, sparking concerns over misinformation, fairness, and empathy.

Voice Content and Usability, by Preston So, is a guidebook that explores the innovative realm of voice content design, ...

Third and fourth graders at La Crescent-Hokah Elementary School got the opportunity Oct. 16 to learn a little about their ...