Starbucks is restructuring operations with menu reductions and layoffs, stricter stay policies and a modernized brand image.

Starbucks will also be bringing back its free refill policy for in-store customers and its self-service condiments bar. What’s more, stores will be restricting their restroom access to paying ...

From self-serve milk to more free refills, Starbucks has been making multiple policy changes under new CEO Brian Niccol.

Starbucks has been making changes lately. The coffee chain reversed its open-door policy last month, requiring people to buy something to use the bathroom or hang around. Customers have seen a return ...

Free refills: Receive free refills of hot or iced brewed coffee ... that can overwhelm baristas and increase customer wait ...

Starbucks is working to simplify its offerings and, come March 4, just over a dozen drinks will be taken off the coffeehouse ...

Starbucks has recently deployed a few other techniques to get paying customers to hang around its shops. In January, it extended free refills, meaning that customers who order their beverage ...

and any drinks with a Starbucks Refresher base. So, the drinks available for the free refill include Iced Coffee, brewed coffee (including pour-overs and Caffè Mistos), brewed tea, and Iced Tea.