By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into everyday use.

AI is changing the way Indians shop—optimising e-commerce operations and enhancing customer experiences. Experts highlight AI ...

Grocery shopping has gone from being a mundane chore to a futuristic journey powered by cutting-edge technology such as AI, ...

In its mission to become a truly AI-first organization, Comviva, a global leader in customer experience and data monetization solutions, today announced a major leap in its AI-driven transformation ...

Zoom recently launched its Contact Center solution in India, allowing customers to engage with businesses across multiple ...

Comviva is fast-tracking the “SaaSification” of its offerings with AWS, seamlessly transitioning multiple intellectual properties (IPs) in parallel. This strategic shift is designed to boost ...

Cisco has quickly developed deep agentic AI integrations across its networking, security and observability products, along ...

Keshav Agrawal concludes that the future of digital commerce hinges on balancing rapid technological innovation with robust ...

Zoom recently launched its Contact Center solution in India, allowing customers to engage with businesses across multiple ...

Infosys and Adobe have announced a strategic collaboration to jointly transform the marketing life cycle of global brands with AI. Together, they will ...

The Singtel executive said that AI is being embedded into the telco’s operations, customer care and business models.

Supermetrics, the leading Marketing Intelligence Platform, announced today the acquisition of Relay42, a leading, real-time Customer Data Platform (CDP). The acquisition positions Supermetrics' as the ...