TaskUs is under scrutiny in India following the abrupt termination of over 300 employees at its facility in Indore, a city in the state of Madhya Pradesh.

Patrick Casserly, a trailblazer of Jamaica’s business process outsourcing (BPO) industry, passed away recently at the age of 58 after a prolonged battle with cancer, leaving the industry and wider ...

El Salvador welcomed 3.9 million tourists in 2024, establishing itself as a prominent tourism hotspot in Central America. Of the total visitors, 80% were foreign tourists—approximately 3.2 million—who ...

Only two Latin American cities—São Paulo and Rio de Janeiro—are featured in the 2025 World’s Best Cities Report, ranking 75th and 100th globally, respectively. The limited representation of Latin ...

Across the Caribbean, hundreds of towns and villages remain untouched by optical fiber internet. Over a million households have no access to broadband whatsoever, while another half a million have not ...

Holberton School is one of the world’s most notable coding bootcamp schools. In 2021, the company reported that an astonishing 86% of its graduates found employment within 6 months of graduation. That ...

Amazon Web Services (AWS) announced plans to establish a mega data center in Querétaro as part of launching a new cloud region in Central Mexico. The U.S.-based cloud services giant said it will ...

“We need evangelization”. Martin Padulla, Founder & CEO at Staffingamericalatina and former Managing Director of the World Employment Confederation preaches the old customer service and IT world is ...

While being an exciting and dynamic region in which to invest, Latin America has traditionally been viewed with suspicion by some people who have concerns over corruption and fraud. To combat that, ...

Scotiabank has finalized an agreement to transfer its banking operations in Colombia, Costa Rica, and Panama to Colombian bank Davivienda, securing a 20% stake in the combined entity. Despite the ...

A few weeks ago, a Filipino BPO worker sparked a heated discussion on Reddit with a chilling prediction: “I keep saying this… AI will replace the BPO industry.” For many in the sector, this isn’t just ...

Rental prices in Buenos Aires soared in 2024, with some neighborhoods experiencing an astonishing 96% increase.