As customer acquisition becomes more expensive and loyalty harder to secure, recurring revenue has moved to the centre of commercial strategy – playing an increasingly vital role, not just as a ...

Performance, consumer insights and market dynamics, The RetailX Germany100 360o Report offers the definitive word on retail, ecommerce and D2C in the country As the world’s third-largest economy and a ...

Nearly half of UK consumers have experienced a payment failure at checkout in the past year, according to new research from Transaction Network Services (TNS).

In recent years, Google search has slipped from being the leading way in which shoppers of fashion and everything else sought inspiration, to being replaced by Instagram and Facebook, according to the ...

The fast-moving consumer goods industry is experiencing its biggest transformation in decades. Traditional giants are scrambling to compete with agile startups while consumers demand personalized, ...

Retailers are leading the charge on embracing generative AI (GenAI). New research from cybersecurity company Netskope Threat Labs found that 95% of retail organisations are now using GenAI tools, up ...

British shoppers are increasingly turning to preloved goods for value, sustainability, and style, according to eBay’s fifth annual Recommerce Report. Released ahead of Black Friday, eBay’s data ...

The first RetailX UK 360° report 2024 looks at how general merchandise retailer Argos, which was founded in 1973 as a catalogue company, was an early ecommerce adopter and launched its first website ...

The Works has announced an immediate shutdown of its ecommerce operations as part of a wider shift toward a streamlined, store‑led operating model, according to reporting by Retail Gazette. The ...

Colin Lewis takes a deep dive into what marketers and retailers can expect from the coming year – and whether, in the short, medium or long-term, GenAI will become the disruptor that it’s widely ...

The Nordic countries, comprising Denmark, Norway, Sweden, Finland and Iceland, boast a combined population of nearly 30mn, with high internet and mobile phone usage rates. This tech-savvy populace has ...

A newly published white paper, produced in association with Contentful, highlights how consumers and their mobile phones are transforming the retail ecosystem. The growth of ecommerce has been well ...