Working in a small business in a position that involves inbound telephone calls requires a high degree of professionalism and confidence. If your job entails answering the telephone and handling calls ...

A telephone answering service business requires very little equipment to start, and can be run from your home. The telephone is still an essential business tool, and business professionals rely on ...

Telephone answering machines were almost a fad. They were hindered for years by not being allowed to connect to the phone lines. Then a mix of cell phones and the phone company offering voicemail made ...

The only talents needed to start a home based telephone answering service are a pleasant telephone manner and excellent communication skills. Business owners, professionals and sales consultants are ...

Opinions expressed by Entrepreneur contributors are their own. Did you know the way you answer phone calls to your business could be driving away customers? According to Marketing Land, one study ...

Just a decade ago, telephone answering machines were the butt of jokes, the object of scorn. Widely available since the late 1970s, they were just a blip on the consumer scene in the early ’80s. As ...

Without a doubt, e-mail is an efficient and indispensable tool for doing business. But much communication is still conducted the old-fashioned way: by telephone. Two new products—Ovolab’s Phlink 1.4.2 ...

It is since then the easiest and fastest method to solve a customer’s query. But with the advent of time, a much-modernised telephone answering service has changed the older face and has already ...

The holiday season can be filled with fun & excitement. You have the opportunity to spend more time with friends and family, enjoy tasty food and drink, and, in case you are lucky, get some required ...