In another setback for Microsoft Corp.'s unprofitable entertainment and devices division, the company said it plans to spend at least $1 billion to repair serious problems with its Xbox 360 video game ...

Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Seattle - In another setback for Microsoft Corp.'s unprofitable entertainment and devices division, the company says it is planning to spend at least $1 billion to repair serious problems with its ...

Shoppers can buy with added confidence as Microsoft expands its warranty for Xbox 360 from 90 days to one year In a move to benefit customers, Microsoft Corp. announced today that it will change the ...

So I now have the three flashing red leds of death. I called MS and they threw out the $140 charge for repair. I'm considering cracking it open myself to check for the thermal paste application or any ...

The following article has been written by HEXUS reader Parm Mann for gaming website we play Xbox. He has agreed that we can publish his article in its entirety. Following on from Tuesday’s article; ...

Guys, I have a 360 that isn't reading discs anymore, just shows me the open tray option. I have decided to send it in to MS as its 4 months out of warranty. I could replace the drive for about $50 ...