Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...

In today’s competitive market, excellent customer service is crucial for small businesses. Having the right tools can significantly improve how you interact with your customers, making it easier to ...

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.

Real-time payments can save small businesses on fees, improve cash flow, and offer customers faster, more seamless ...

Business casual in the service industry could be dark-wash jeans, a button-down shirt with a sweater and closed-toed shoes for men. For women, business casual in the service industry could include ...

This is followed by Nigeria (215) and San Marino (141). 16 Looking at all micro and small businesses worldwide, the service industry is the largest, with over 93 million firms, followed by ...

Veterans Day is on Nov. 11 (11/11) every year, regardless of what day of the week it falls. This year, it falls on a Monday, ...

Custom plans with higher volumes are also available. Salesmsg is a great choice for small businesses that want to provide personalized service to their customers. It emphasizes conversations ...

Veterans Day is an annual U.S. federal holiday observed November 11 to honor military veterans. While many businesses remain ...

Business analytics professionals work with data. Data can be utilized from a single function, like customer service (e.g. call center data or customer complaint data) or human resources (e.g. benefit ...

Wondering if that ballot will make it in time? Does the United States Postal Service deliver mail on Election Day?

Veterans Day, a federal holiday that honors living veterans who served in the military and is observed each year on Nov. 11, ...