Follow these steps to claim your credit safely and effectively.
Verizon said it would compensate customers affected by the hours-long service outage on Jan. 14. Here's what to know ...
Key Takeaways Verizon is offering a credit to customers who were affected by its widespread outage earlier this ...
By requiring customers to redeem the credit manually, Verizon is adding an extra obstacle to the process, knowing that many ...
Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...
A new warning has been issued for Verizon users awaiting confirmation of the refunds or credits due following the U.S.
The wireless carrier apologizes for the outage, which it finally fixed after about 10 hours. Affected users can expect ...
Verizon has begun sending text messages with instructions on how to redeem a $20 account credit for last week's nationwide ...