The question remains how much of this technology has altered the quality of life of the people? It is not all a dreary story. Technology has changed the lives of several crores of people ...

But the technology won’t replace human mediators anytime soon. Reaching a consensus in a democracy is difficult because people hold such different ideological, political, and social views.

And, he noted, despite technology, we still use the mail ... focus on improving and celebrating their greatest asset, their people.