Michael Cotter had a problem: “Chargebacks” at his tech support company were too high. The reason for this was not hard to find; people at his company, Tech Live Connect, were scamming Cotter’s fellow ...

The goal was not to install malware or lock the computer. It was to create enough confusion to get people to call the number ...

Q: I did a Google search for help with a software problem and got an 800 number for support that ended up being a scammer. How can I avoid scam websites in Google? A: Google’s search technology and ...

Google has warned millions of Gmail users about a common scam impersonating the email service’s technical support team. If ...

Tech support scams cost victims billions each year and often target the most vulnerable users. Scammers use fear and urgency to trick people into giving access to their devices or financial ...

"BengalSEO used backlinks, DOM injection, DOM shuffling, and keyword stuffing to enable their operation through Black Hat SEO techniques," the DFIR Report noted. "BengalSEO uses aggressive ...

Tech support scams seem like old news, but Microsoft issued a warning recently about an expanded phishing campaign where threat actors posed as legitimate technical support staff and even tricked some ...

Two former executives of a call-tracking and analytics company pleaded guilty to concealing a years-long tech support fraud scheme that victimized individuals worldwide. Former CEO Adam Young (from ...

Cameron Nakashima joins producer/host Coralie Chun Matayoshi to discuss what are technical support scams, why older adults are often targeted, what to do immediately in response to a scary pop up, ...