The Social Security Administration is generally open most business days, but it does take several days off per year for holidays.

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

As the Trump administration cuts staff and field offices at the Social Security Administration, seniors dialing the 800 toll-free number have spent an increasing amount of time on hold. The average ...

DOGE cut Social Security staff amid backlog of callers. Wait times have soared to as much as two hours. Local Treasure Coast offices have significantly lower wait times. Here are the local Social ...