To apply a retention policy to a shared mailbox, you need to create retention tags and a new retention policy, attach the tags to the policy, and then apply the policy to the shared mailbox. Here’s ...

A shared mailbox is an excellent way for an entire office or department to keep tabs on a single email stream. It’s an especially useful tool for public relations or communications offices to ensure ...

So I've got a head scratcher I've been trying to deal with and I can't figure it out. We have a handful of shared mailboxes which different people have access to and have been working for years with ...

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...