Once, Sears, Roebuck & Co. was a retailing giant with few rivals. The signs over its doors promised, “Satisfaction Guaranteed or Your Money Back.” Times have changed. Best Buy, Home Depot and Lowe’s ...

For more than two decades, Sears Home Services has offered home warranty coverage that extends to appliances and home systems. The company offers a 180-day service guarantee and a preventative ...

Hundreds of Sears customers are claiming that the company's home services division is in shambles. The department, which is responsible for home repairs, is failing to fix faulty or broken appliances ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

A home warranty is the best way to protect the systems and appliances you use every day. Depending on the plan you choose, your home warranty covers damage to your kitchen appliances, HVAC, septic ...

CHICAGO (WLS) -- One of America's most trusted stores is under scrutiny after customers called the I-Team with disputes involving warranties and other consumer complaints on big-dollar appliances.

What was once one of America's most popular big box chains is closing another 100 stores by the end of the year. USA Today says the company will start liquidation sales by the end of September, and ...

Catherine Scotti bought a clothes dryer from Sears in 2006. In December of 2023, it busted. Scotti, 81, said she was grateful that she and her late husband — he died unexpectedly earlier that month — ...

While you likely already know Sears for the company’s series of department stores, you may not be aware that the company also offers home warranty policies to protect your systems and appliances. In ...

Q: I have a three-year home warranty for my appliances with Sears. A technician visited my home last week and supposedly fixed my freezer. But yesterday morning, neither the fridge nor the freezer was ...

What was once one of America's most popular big box chains is closing another 100 stores by the end of the year. USA Today says the company will start liquidation sales by the end of September, and ...