Empathy used to give brands an edge, but today it can expose weakness. In the era of social media and political flare-ups, companies often respond with a familiar playbook: carefully worded statements ...

Forbes contributors publish independent expert analyses and insights. I cover the intersection of leadership, culture & equity in business. One of Goodall’s most notable and transformative acts was to ...

Empathy is a simple yet powerful force that greatly influences every other skill, from communication to leadership. Contents1. Empathy strengthens relationships2. Enhances communication3. Empathy ...

In my last column, I wrote about empathy clarity — the practice of being present with another’s emotional experience without it becoming your own. It makes perfect sense in caregiving, where ...

Turning Point USA CEO and co-founder Charlie Kirk once said, "I can't stand the word empathy, actually. I think empathy is a made-up, new age term that — it does a lot of damage." Kirk's remarks, ...