Restart your Windows PC and then try using the MSINFO32.exe tool. This will kill all extra processes and reset any corrupt files or temporary settings that may be preventing the tool from running ...
This post shows you how to check the current BIOS version in a Windows 11/10 computer, using Windows Registry, WMI Command, System Information Tool (MSINFO32.exe) or DirectX Diagnostic Tool (DXDiag).
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