Unlike some other call centres run by banks, telecommunications companies and airlines, the CRA does not always offer a call ...
Si vous avez eu des appels pénibles avec l’Agence du revenu du Canada, et bien vous êtes loin d’être seul. La vérificatrice ...
Good morning. A new Auditor-General report finds the Canada Revenue Agency’s call centres have become slower, smaller and ...
OTTAWA, ON, Sept. 16, 2025 /CNW/ - I am honoured that my term as Taxpayers' Ombudsperson has been extended for another two years. I am humbled that the Government of Canada and the Honourable François ...
Finance Minister François-Philippe Champagne announced the plan earlier this month, calling the agency’s service levels ‘unacceptable’ ...
Canadians who file their personal income taxes incorrectly after getting bad advice from a Canada Revenue Agency call centre ...
OTTAWA — The federal government is keeping the taxpayers' ombudsman in his role for another two years as Ottawa tries to get tax services in Canada back up to speed. Finance Minister François Philippe ...
Si vous avez eu des échanges pénibles avec l’Agence du revenu du Canada, eh bien, vous êtes loin d’être seul. La ...
Canada’s Taxpayers' Ombudsman Francois Boileau will remain in his term until 2027, the federal government says. Boileau leaves after speaking at a news conference on the release of his office's annual ...