CRM training in preparation for the exams is free, but exam fees are $99 for the Dynamics 365 Fundamentals certification and $165 for all other certification exams.

Learning curve considerations. Salesforce requires some training to master its features, while Dynamics may need more in-depth training, especially for non-Microsoft users.

Discover Microsoft Dynamics 365 CRM solutions to boost customer engagement, streamline sales, and enhance service with ...