One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at ...

In the workplace, face-to-face conversation improves the bottom line, leads to higher productivity, and is associated with reduced stress. Recent research supports the business case for conversation.