Instead of waiting on hold to speak to a live agent, Interactions engages the customer to understand their needs and at the same time immediately begins addressing their needs using a hybrid solution ...
Continuum Global Solutions is partnering with Sanas.AI on advance AI tech to revolutionize agent interactions by naturalizing accents and eliminating distracting background noise. Dallas, ...
The acquisition strengthens Everise's position as a leading end-to-end healthcare experience provider PLANTATION, Fla., Dec. 16, 2024 /PRNewswire/ -- Everise, a global healthcare customer experience ...
PLANTATION, Fla., Sept. 24, 2024 /PRNewswire/ -- Global healthcare customer experience company Everise today announced that it has signed a binding agreement to acquire the healthcare vertical of ...
DALLAS, TX / ACCESSWIRE / December 4, 2024 / Continuum Global Solutions (CGS), a leading provider of Customer Management and Business Process Services (CM-BPS), has announced the sale of its Argentina ...
LOS ANGELES, Sept. 12, 2023 /PRNewswire/ -- Skyview Capital, a global private investment firm, announced that it has acquired Faneuil, LLC, a leading business process outsourcing ("BPO") company ...
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