Through a new collaboration, Humana's Employer Group members will gain access to IBM Watson Health's AI-powered digital assistant. The chatbot will provide information on member benefits, claims ...

The IBM Watson Assistant virtual assistant gained an IntelePeer add-on, a short-answer retrieval feature and a capability to give human customer service agents call transcripts at handoffs.

IBM unveiled a new AI-based virtual assistant powered by IBM Watson Assistant that is designed to help customers answer crucial questions for customers of TD Securities' precious metals business.

Under the partnership, announced Feb. 11, Humana will use IBM Watson Assistant for Health Benefits, a cloud-based virtual assistant that uses artificial intelligence.

They partnered with IBM to develop a unique healthcare bot using IBM Watson Assistant. The assistant provides healthcare, policy, and coverage information, billing amounts and balances, and the status ...

“We’ll have flying cars before we will have AI tutors,” says one of the creators of IBM’s Watson. But others see AI a positive transformation for education.