Struggling British Gas customers with prepayment meters will receive a £250 free credit to help with bills. The energy company would not tell us specifically who would be getting the payment but said ...

Two of the largest energy firms in Britain, British Gas and Ovo, are still unable to confirm they'll let smart prepay customers use their £400 energy support payments on both electricity AND gas – ...

British Gas debt collectors allegedly broke into the homes of vulnerable customers to force fit pre-payment meters, an undercover investigation has claimed. The meters mean that families who run out ...