The Office of the Comptroller of the Currency Tuesday issued a proposed rule that would create an independent appeals board, ...

Evolving customer and market demands are rapidly reshaping the financial services landscape, pushing institutions to transition from closed, product-focused systems to open, customer-centric platforms ...

In my earlier blog I put forth the point, that a comprehensive knowledge of industry specific workflow is necessary for modelling an innovative business process. I will illustrate this with the task ...

As the U.S. banking industry becomes increasingly concentrated into fewer, larger firms, federal regulators must reform the process by which they approve new mergers. The office buildings for Bank of ...

Online banks, which offer online checking and savings accounts, have become increasingly popular among many consumers. As their name suggests, these are bank accounts that you access and operate ...

The banking process has changed vastly in recent decades, first with online banking and now app-based services. With these changes though, has come something of a regression in customer experience and ...

Chairman, CEO, Co-Founder at Finicity, leading the drive toward better data access and insights for better financial decision making. We may be living in a more hyper-connected world than ever before, ...

Citigroup Inc. C has simplified banking process by introducing Relationship Tiers. This along with retiring account packages has enabled enhancement of customer experience. New customers can ...

SVP & Head of Private Banking at Caye International Bank, a FinTech School Instructor & published author of The Digital Banking Revolution. Technology drives change in every facet of life. It’s ...