A top Pizza Hut franchisee says the chain's rollout of an AI-powered delivery system turned once-speedy pizza orders into a cold, late-arriving mess — and cratered a business that had been ...

A Pizza Hut franchisee is accusing the restaurant giant's AI technology of turning once high-performing stores into an operations nightmare and is now seeking $100 million in damages. Chaac Pizza ...

Pizza Hut faces a high-stakes lawsuit over delivery technology as Starbucks returns inventory management to employees.

Pizza Hut faces $100 million lawsuit after AI delivery system caused massive delays and turned reliable operations into customer nightmare.

Behind the counter at Andy's Pizza, AI now helps direct everything from when mozzarella gets ordered to the moment a pie needs to hit the oven. Why it matters: As big restaurant chains pour money into ...

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The Quick Service Restaurant sector is finding AI as tasty a tech investment priority as most others. But the people element of the business is top of mind. We’ll always be a people company. The words ...

A Pizza Hut franchisee is accusing the restaurant giant’s AI technology of turning once high-performing stores into an operations nightmare and is now seeking $100 million in damages. Chaac Pizza ...